A toxic employee can wreak havoc on your business. They’re unmotivated,
Of course, this is easier said than done, as an unhappy employee can sometimes go to great lengths to feel “justified” in their actions. Gossiping to others, putting the company down, and even hiring lawyers are just some of the ways an unhappy employee can retaliate or act towards a company.
So how can you deal with a disgruntled employee?
It’s always best to use discretion, but these 9 rules to handle a disgruntled employee are a great place to start.
1. Don’t Give Problem Workers Power
This rule isn’t meant to offend or judge people; it’s meant to empower others. Giving to much attention to someone who’s constantly in a bad mood or has negative energy will drain you.
Instead, isolate the problem and create a single stream of communication between the employee and management.
2. Be Positive
It’s hard to not take the actions of a disgruntled employee personally. After all, you’re pouring your blood, sweat, and tears into this company just to let someone else try to bring it down.
That’s why it’s important to remain positive and preach positivity in the workplace. Whenever you’re confronted about the problematic employee, see the silver lining and put a positive spin on the situation wherever you can.
3. Keep Your Emotions In Check
Similarly to the previous point, you want to also manage your emotions. Dealing with disgruntled employees can be exhausting, especially on your emotions.
That’s why it’s important to keep calm through the entire ordeal and refrain from gossiping or retelling the situation. You’ll have a clear concise and people will respect you around the office.
4. Don’t Restate The Situation
Dealing with an unhappy employee is already difficult, so there’s no need to make an announcement or a big deal out of it. The practical and efficient method of handling this situation with others is to simply have a statement and handle it as discreetly as possible. T
here’s no need to spread rumors, miscommunications, or simply retelling the story to other employees. It’s a bad reflection on you
5. Never Make Assumptions
The idea behind containing a toxic situation is to make the right decision. Though you may have the evidence and facts to support your argument, it’s important to have good judgment while taking action.
If you’re genuine in your demeanor and have the best interest of others, then your verdict will be applauded in the workplace. Otherwise, being influenced by other deciding factors can lead to a sour taste in both your employees and company’s mouths.
6. Have Compassion
At the end of the day, it’s normal to have outbursts and poor judgment; we’re only human. So when dealing with a disgruntled employee, it’s important to be compassionate but separate the person from the problem.
Offer them a small “win” to get them to cooperate or to leave them with some kind of satisfaction. The more you can buffer the losses suffered by the company, the lesser the impact of the disruptive situation.
7. Eliminate Rumors
Handling this situation is already a tough feat; there’s no need to add fuel to the fire with rumors. All the gossip and water cooler talk can eventually spin stories and affect other employees.
It’s best to speak truthfully and clearly about the situation. There can be no tolerance for rumors in the workplace and your actions will speak louder than words for this situation.
8. Keep Your Friends Close
Contrary to the popular saying, keeping your friends and allies close in the workplace can give you better judgment and offer a different vantage point over the situation.
Your allies can aid you to take appropriate steps to handle a disgruntled employee and keeping them informed will also help contain the situation swiftly.
9. Move On
Dealing with an unhappy employee is never easy. Feelings and people get hurt, reputations are on the line, and the entire atmosphere of a business place can be affected. However, it’s important to understand that these situations happen and the best thing to do is to move on.
Never linger or base decisions moving forward in any particular situation. Moving on allows you and your company to grow without the hindrance of negativity. Learn from this and make better decisions moving forward.
- Dallas Accounting Jobs Team